Web Designers/Developers 10 Quickfire Management Tips:
- Take your time understanding your clients needs.
- Not Hot Design, Just Functional Design.
- Learn to say no, if Client piles on you more than what has been agreed upon. Make a detailed scope of work (list of features, deliverables and timelines) before you start working for your client. After all you are helping your client make a good product, if you are under undue pressure, it affects the quality of the project thus compromising your clients plans.
- Communicate frequently with clients. (Nothing more irritating for a client who does not know what is going on with their projects). Be culturally sensitive . Do some good homework on that.
- Make Timelines and Deliverables (always).
- Have a reliable e-mail address and Voice Mail system so that you client can (sort of) reach you when they need your help. Your accessibility ensures their faith in you.
- Needless to say, Always be (or at least sound) enthusiastic about the project, Clients always look to see that clue in your voice or face etc, when you and them are dealing about their projects.
- If working in a team, keep everyone on the loop. No one likes surprises in communication. If you have to, keep the surprise for the after-launch success party.
- If you make a big mistake during the project, be upfront about it, apologize and offer to rectify it. Clients usually give you a few chances to rectify it. If you try to hide, justify, then that is the quickest way to make clients move on and also spread bad “testimonials” about you and your company. Now that would be lethal.
- Management for those of us who never will study MBA or any BA, is best learnt through experience. What are you waiting for ? Start now.
Enjoy.